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Customer payment by credit card is allowed.

Together with the completion of the online transaction, the reference bank will authorize the amount of your purchaseonly. Not having prior knowledge of a certain date of delivery,PLB Cosmetici S.A.S. reserves the right to charge the credit card on the day following the delivery. In the case of orders containing one or more products to availability on request, because of the long lead times and the expiry authorization of the credit card, the debit will be made after the notification to the Customer scheduled delivery, and its acceptance by the Customer.

– In case of cancellation by the Customer and in case of rejection of the same by PLB Cosmetici S.A.S.,

PLB Cosmetics S.A.S. will request the cancellation of the transaction and release the amount involved.

The timing of release, for certain types of cards, depend exclusively on the banking system and can be up to their natural expiration (24 days from the date of authorization). Once the cancellation of the transaction has been done, PLB Cosmetici S.A.S. can’t be held liable for any damages, direct or indirect, caused by delay in the failure to release the amount committed by the banking system.

– PLB Cosmetici S.A.S. reserves the right to asksupplementary information to the Customer (eg. landline phone number) or to send copies of documents proving the ownership of the card used. In the absence of the required documentation, PLB Cosmetici S.A.S. reserves the right to refuse the order.

– At no time during the purchase process PLB Cosmetici S.A.S. is able to know information about the buyer’s credit card, sent via secure connection directly to the bank that handles the transaction. No archive of PLB Cosmetici S.A.S. will retain such information. In no case PLB Cosmetici S.A.S. can be held responsible for any fraudulent and improper use of credit cards by a third party, upon payment for purchases of products on biocosme.it.

Any refunds will be made on the same card used for purchase.