The Customer is allowed to pay by Credit Card.

At the same time as the online transaction is concluded, the reference bank will authorise only the commitment of the amount relating to the purchase made. PLB Cosmetici S.A.S., not being previously aware of a certain date of delivery of the material ordered, reserves the right to charge the credit card the day after the shipment of the material. In the case of orders that contain one or more products on Request, due to the long delivery times and the expiry of the credit card authorization, the credit card charge will be made after the Customer has been notified of the expected delivery date and the relevant acceptance by the Customer.

– In case of cancellation of the order, both by the customer and in case of non-acceptance of the same by PLB Cosmetici S.A.S., PLB Cosmetici S.A.S. will simultaneously request the cancellation of the transaction and the release of the amount committed. The release times, for some types of cards, depend exclusively on the banking system and can reach their natural expiry date (24 days from the authorization date). Once the transaction has been cancelled, in no case can PLB Cosmetici S.A.S. be held liable for any damage, direct or indirect, caused by delay in the failure to release the amount committed by the banking system.

– PLB Cosmetici S.A.S. reserves the right to request additional information from the Customer (e.g. fixed telephone number) or to send copies of documents proving the ownership of the Charter used. In the absence of the required documentation, PLB Cosmetici S.A.S. reserves the right not to accept the order.

– At no time during the purchase procedure PLB Cosmetici S.A.S. is able to know the information related to the buyer’s credit card, transmitted via secure connection directly to the site of the bank that manages the transaction. No computer archive of PLB Cosmetici S.A.S. will retain such data. Under no circumstances shall PLB Cosmetici S.A.S. be held liable for any fraudulent and undue use of credit cards by third parties, upon payment of the products purchased on biocosme.it.

Any refunds will be made on the same card used for the purchase.